New sign

We hope you will be happy with your new LED neon sign from Neonful. Here's a checklist you can use for unpacking and installing the sign:

Check that everything is included in the package.

The package from us always includes:

• the sign itself
• a mounting kit with screws and wires
• a power supply in the form of an adapter and power plug.
• In addition, a dimmer box and remote control may be included if part of the purchase.

Check that the sign is perfect

Always check that the sign is complete and undamaged. We have been subjected to rough treatment during transport, but fortunately this happens very rarely.

If the sign is supplied with a protective film on the back, for example in the form of a thin paper-like film, it must be removed before the sign is switched on. The easiest way is to wait until the sign is at room temperature, as the backing paper is then ready to peel off.

Hanging of the neon sign

Both mounting screws and wires are always included with Neonful neon signs. If the sign is screwed in place, it is important that there is clearance to the wall, and this is most safely achieved by using the supplied spacer screws from the mounting kit. Do not screw the sign all the way to the wall, as this can cause problems with heat build-up. This is not dangerous in itself, the sign is only 12V, but the wires can overheat and break anyway.

Interconnection

With the sign comes one / more adapters and as mentioned dimming box. It is important that all parts are used/connected. If this is not done, the sign may be too dim, and there is a risk of overloading the joints. The long male connectors from the sign must be connected to the male connector of the dimmer box (marked with either Output or LED). The female connector of the dimmer box is connected to the adapter.

Remember to put batteries in the remote control.

It is also important that the adapter and power plug are fully connected, otherwise you risk overloading the adapter.

Adapteren, der omformer fra 230V i ledningsnettet til de 12V som vores LED neonskilte bruger, kan komme i flere forskellige udformninger. Enten er det en adapter der liger den man typisk har til en laptop, men ved større skilte der kræver lidt mere, kan det være en metaladapter som vist herunder.

If the sign is delivered in several parts?

Interconnection is done in the same way as described above. There are always short wires for interconnecting the sign parts, and again it is important that all connectors and joints are connected, as this gives the best light, but also ensures against overloading.

Need help?

Remember, if you have any doubts or the sign doesn't live up to your expectations, we're here to help. Both on hey@neonful.dk or on 7178 9555 during our service hours.