EXCHANGE/RETURN
All signs are custom-made, so unfortunately we do not accept returns (unless there is an error, of course). All our products are covered by a 2-year complaint and warranty period.
If you are returning, please contact us at: Hey@neonful.dk
Please include the order number when sending an e-mail regarding the return.
Please note that it can take 6-9 business days from the time the return order is placed to the time it is received and processed. Refunds can take 2-3 business days depending on the bank and payment method.