COMMON QUESTIONS

yes! The LED neon material we use has a lifetime of 50 000+ hours from the manufacturer (about 10 years with normal use). All signs are made of transparent acrylic sheet and with neutral colored silicone neonflex so the sign is as invisible as possible in daylight. Our warranty covers your sign for 2 years, so if you have any kind of problem with it we will send you a new one.
Our neon signs produce relatively no heat, are made from silicone material so are almost unbreakable, energy efficient and very cheap compared to traditional glass tube neon.

Yes, we can produce waterproof versions for outdoor events and permanent outdoor installation. Please indicate that you want a waterproof sign for outdoor use when filling in the order request

Each sign is handmade so the normal production time is 2-3 weeks, however we reserve the right to unforeseen delays in production, we will only send your sign when we can be 100% satisfied with the quality and finish of the sign. This applies to all products as we make all signs to order. After that, shipping takes 1-3 business days with PostNord.

Our LED neon signs are only 12V (but come with a 230V converter for your socket) so they run on a much lower voltage than traditional neon. Because of the low voltage, no heat is generated on the outer surface, even after being switched on for many hours.

Most neon signs we supply are for indoor use and come mounted on a clear acrylic sheet (making them easy to carry), complete with a standard power plug that can be plugged into a normal socket. The sign can either be hung on the wall, suspended by a chain/string or placed on a level surface. Neon signs for permanent outdoor use or very large neon signs require special mounting, which we can help with if you contact us before ordering.

The cable from the neon sign to the power connector is a total of 3 metres long.

LED is one of the most energy efficient lamps you can get, and LED uses e.g. 4-5 times less power than halogen, and even less than classic glass neon.

A typical LED neon sign of one meter in width uses about 80 watts per hour, and converted into crowns and øre we are talking about 40 øre per hour at today's prices (22/9/6). The amount will of course vary with the size of the LED neon sign and the evolution of electricity prices.

You can calculate the consumption yourself and get good advice about your lighting on the Energy Agency's website: Link to the Energy Agency

We offer a 12-month warranty on the materials and workmanship of all our neon signs. However, this does not include damage caused by improper installation or physical damage during use.

Our customised neon signs start from just DKK 1000/130 €. The price varies depending on the sign size and design complexity. Use our neon designer product page to get a price, or email our team at custom@neonful.dk

You can order directly on our custom-designed neon product page, or you can email our team at custom@neonful.dk and we'll help you through the process! :)