Congratulations on your new neon sign from Neonful

We hope you will be happy with your new LED neon sign from Neonful. Here is a checklist that you can use to unpack and install the sign:

Check that everything is included in the package.

The package from us always includes:

  • the sign itself
  • a mounting kit with screws and wires
  • a power source in the form of an adapter and power plug.

In addition, a dimmer box/remote control can be included if this is included in the purchase.

Check that the sign is perfect

Always check that the sign is intact and undamaged. We have been subjected to rough treatment during transportation, but luckily this is something that happens very rarely.

Remove the protective film from the sign (IMPORTANT)

If the sign is supplied with a protective film on the back, e.g. If the sign comes with a protective film on the back, e.g. in the form of a thin paper-like film, it must be removed before the sign is switched on. The easiest way is to wait until the sign is at room temperature, as the backing paper is then ready to be peeled off.

This is important for the sign to get rid of the heat it gives off when it is switched on.

Neon sign with brown protective film on the back

Hanging the neon sign

Both mounting screws and wires for Neonful neon signs are always included. If the sign is screwed in place, it is important that there is a distance to the wall and this is most safely achieved by using the supplied spacer screws from the mounting kit. The sign must therefore not be screwed all the way into the wall as this can cause problems in relation to heat generation. It is not dangerous in itself, the sign is only 12V, but the wires can overheat and break anyway.

Mounting kit for LED neon signs

Interconnection

The sign comes with one or more adapters and, as mentioned, a dimmer box. It is important that all parts are used/connected. If you do not do this, the sign may light too dimly, just as there is a risk of wires breaking. The long female plugs from the sign should be connected to the dimmer box's male connector (labeled with either Output or LED). The female connector of the dimmer box is connected with an adapter.

Dimmer box and remote control for LED neon sign

Remember to put batteries in the remote control.

Need help?

Remember, if you are in doubt about anything or if the sign does not meet your expectations, we are ready to help. Both at hey@neonful.dk or on 71789555 during our opening hours.