All signs are custom made, so unfortunately we do not accept returns (unless there is an error or the sign is broken of course). All our products have a 2-year full warranty.
To request a return please contact us at: Hey@neonful.dk
Please provide order number when sending email regarding your return.
Please note that from sending a return order to it has been received and processed, it can take 6-9 working days. Refunding money can take 2-3 business days depending on bank and payment method.